Costumer & Supplier Quality Engineer

品質管理
勤務開始日 即時
勤務地 SANT FRUITÓS DE BAGES, スペイン.
勤務形態 正社員
Worked time 40 hours/week
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ARaymondは、世界を動かす機械や製品のための、最先端のファスニングシステムとアセンブリシステムを生産しています。

1865年にグルノーブルで創業し、現在もこの土地に本社を置く当社は、家族経営の企業です。プレススタッドの発明をはじめ、さまざまな技術革新を生み出してきた歴史を誇りとしています。

157年以上にわたって当社の業績を支えてきたものは、社員に力を与え、社員の幸福を第一に考える、サーバント・リーダーシップに基づく経営モデルです。

当社では現在、世界25か国以上で8000人以上の社員が働いています。ARaymondはこれからも、世界のファスニング&アセンブリ市場の持続可能性を牽引すべく取り組んでまいります。

世の中を動かす製品を

人々が日常的に利用しているモノを支える当社のファスニング&アッセンブリシステム。最先端の技術が整ったクリーンな環境で、製造業務を行うことができます。

Be the first contact with customer and suppliers issues coordinating internally the solution and the complete follow-up until is closed. Attend the customer complaints and questions giving the immediate first answer and corresponding follow-up keeping the contact with customers to achieve the satisfaction level required. Supplier quality assurance and supplier development to reach company targets. Support in internal incidents analysis, creation of certificates and laboratory reports, and team meetings participation. Support in homologation activities.

職務
  • First answer to costumer/suppliers and support in technical questions.
  • Attend quality claims, 8D report creation, claim register and follow-up.
  • Customer satisfaction targets and KPI response on-time.
  • Support in complaints analysis, team meetings participation and quality reports creation.
  • Visiting frequently customers to achieve Quality standards.
  • Audit periodically suppliers in order to assure quality level helping them to innovate and develop their processes.
  • Attend customer visits and quality audits
  • Customer Claim cost negotiation.
  • Support in homologation reports (PPAP) and metrology tests.
学歴&職歴
  • Technical engineer
  • 2-3 years experience in automotive industry in similar position
  • Knowledge in Automotive Quality and ISO & IATF standards.
  • Advanced knowledge in Microsoft Office (Word, Excel, Power Point, Outlook)
スキル
  • Fluent in Catalan/Spanish and English spoken and written.
  • French/German valuable.
  • Good communication skills written and verbal.
  • Motivated, responsible, well-organized, and rigorous.
  • Friendly and customer oriented.
  • Stress resistant and can act as “front line warrior”.
  • High level of team spirit and collaboration.
  • Proactive and dynamic.
  • Negotiation skills.
  • Problem solving methodology.
  • Is an active listener and can detect real customer needs.
  • High level of rigor and organization.
  • Persistent and tactful.
  • Can deal with problems and complaints in a pragmatic and well-balanced way.
  • Should be committed to our AR Network values (Entrepreneurial spirit, collaboration, innovation, value creation, respect, and pleasure).
  • Open to travel frequently (national and abroad).
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