Inside Sales Representative
CommercialChez ARaymond, nous imaginons des systèmes de fixation et d’assemblage de pointe pour les machines et les produits qui font avancer le monde.
Fondée en 1865 à Grenoble, notre siège historique, notre entreprise familiale est fière de son esprit d’innovation, qui l’a notamment poussée à inventer le bouton-pression.
Depuis plus de 158 ans, les valeurs humaines que nous prônons sont la clé de notre réussite et se reflètent dans notre modèle de leadership: le servant leadership - un management qui fait du bien-être et de l’autonomie des collaborateurs une priorité.
Aujourd’hui, nous employons plus de 8 500 personnes à travers 25 pays et sommes déterminés à servir d’exemple en matière de durabilité dans le secteur de la fixation et de l’assemblage.
Rejoignez une équipe qui sera toujours à vos côtés
Bénéficiez de la liberté d’innover, de progresser et de faire la différence au sein de notre équipe commerciale internationale. Vous travaillerez en partenariat avec nos clients pour leur proposer des solutions sur mesure et répondre à leurs besoins en matière de fixation et d’assemblage.
- Contract Review & Administration
- Assist in reviewing customer contracts for accuracy, compliance, and completeness.
- Coordinate with legal and sales teams to ensure timely contract execution.
- Order Processing
- Enter and manage customer orders in the system with precision and timeliness.
- Monitor order status and proactively resolve discrepancies or delays.
- Customer Data Management
- Maintain and update customer records in CRM and ERP systems.
- Ensure data integrity across platforms to support reporting and analytics.
- Sales Support
- Provide administrative support to Account Managers.
- Prepare quotes, proposals, and documentation as needed.
- Cross-Functional Coordination
- Liaise with finance, logistics, and customer service teams to ensure seamless order fulfillment.
- Support onboarding of new customers and internal process improvements.
- Reporting & Documentation
- Generate regular reports on order status, contract metrics, and customer data quality.
- Document standard operating procedures and contribute to process optimization.
- Other related duties and/or projects as assigned.
- Bachelor’s degree or equivalent experience in business, sales operations, or related field.
- 2+ years of experience in a sales support, operations, or coordinator role.
- Proficiency in CRM and ERP systems (e.g., Salesforce, SAP).
- Experience with Automotive Tier’s or OEM’s
- Familiarity with contract lifecycle management tools.
- Strong attention to detail and organizational skills.
- Excellent communication and problem-solving abilities.
- Ability to manage multiple priorities in a fast-paced environment.
- Collaborative mindset with a focus on continuous improvement.
- N/A
- Frequent sitting, walking, standing.
- Use of computer with repetitive mouse use, keyboarding and visual demands.
- Must be able to work in the office for collaborative purposes.
- Up to 10% local travel (limited but potential), domestic travel to plants annually.
- Core Behaviors and Skills
- Servant Leadership
- Collaborating with Others
- Creating Change
- Technical/Functional Job Performance.
- Customer and Quality Focus.
- Attendance record.
- Timely Completion of assigned tasks and annual goals.
- Accuracy and integrity of work.
Health & Safety
- As an employee at ARaymond, you play a crucial role in maintaining a safe and healthy workplace. Your responsibilities include but are not limited to, adhering to all health and safety guidelines and procedures established by the company and attending all required health and safety training sessions to stay informed about best practices and regulatory requirements.