Regional key account manager | RKAM (H/F)
CommercialChez ARaymond, nous imaginons des systèmes de fixation et d’assemblage de pointe pour les machines et les produits qui font avancer le monde.
Fondée en 1865 à Grenoble, notre siège historique, notre entreprise familiale est fière de son esprit d’innovation, qui l’a notamment poussée à inventer le bouton-pression.
Depuis plus de 158 ans, les valeurs humaines que nous prônons sont la clé de notre réussite et se reflètent dans notre modèle de leadership: le servant leadership - un management qui fait du bien-être et de l’autonomie des collaborateurs une priorité.
Aujourd’hui, nous employons plus de 8 500 personnes à travers 25 pays et sommes déterminés à servir d’exemple en matière de durabilité dans le secteur de la fixation et de l’assemblage.
Rejoignez une équipe qui sera toujours à vos côtés
Bénéficiez de la liberté d’innover, de progresser et de faire la différence au sein de notre équipe commerciale internationale. Vous travaillerez en partenariat avec nos clients pour leur proposer des solutions sur mesure et répondre à leurs besoins en matière de fixation et d’assemblage.
As a Regional Key Account Manager, you will be responsible for managing a portfolio of key customer accounts in the EMEA Region for the AR Mobility market. Your role will be to develop and grow the Business and the Profit for your Key Customer Accounts. You will manage customer requests along the products’ serial life and until products end of life. You will oversee a group of Customer with a total turnover higher than 5 million euros with OEM and Tiers 1 accounts. You will involve multiple entities present in the EMEA Region to manage this Regional Customer Group.
Rôle et responsabilités
Roles and responsibilities
- Develop and implement Business strategies to maximize sales and profitability in the EMEA Region.
- Play a key role in developing new business opportunities with actual customers.
- Maintain and strengthen relationships with key customers in the EMEA Region. Establish regular contact with key stakeholders and decision-makers of the key customers (purchasing managers, engineering teams, program managers, quality managers, etc.) to build trust. Understand their specific needs and commit to provide adapted solutions.
- Be the ARaymond entry point to receive Request for Information. Manage internal resources (Project Manager, Engineering, Industrialization, etc.) to answer all customer Request for Information.
- Be the ARaymond entry point to receive Request for Quotation. Validate and send the quotation to the customer by validating product platform congruence, price consistency, footprint capabilities and offer conditions.
- Manage all the customer requests along the product serial life and until products end of life.
- Monitor Market trends in the EMEA Region. Identify new business opportunities and anticipate the customer’s needs.
- Monitor Performance of the Key Customers by analyzing sales, comparing target business and result, and implementing corrective action plan.
Formation et expérience
Education and experience
- Master with minimum 5 years in Regional Account Management experience
- English level B2 + Customer preferred language
- Regular travel in the Region EMEA (around 20%)
Skills
Skills
- Assertive and ethic, able to prospect and propose creative solutions, with efficient and effective communication.
- Able to negotiate under pressure, generating positive impact.
- Autonomous and proactive, assumes responsibilities.
- Resilient.
- Good level of systemic vision, understanding the global implications of decisions.
- Collaborative and team player.
- Assertive Leadership Attitude.
- Knowledge of pricing and cost processes, budget, and forecasting.
- Knowledge about the market in which the company is included.