Regional key account manager | RKAM (H/F)
SalesAt ARaymond, we create cutting-edge fastening and assembly systems for the machines and products that keep the world moving.
Founded in Grenoble in 1865, and still headquartered in the city to this day, we’re a family-run business with a proud history of innovation – including the invention of the press stud.
Human values have driven our success for over 158 years, embodied by our servant-leadership model of management that empowers employees and puts their wellbeing first.
Today we employ more than 8,500 people in 25 countries worldwide. And we’re committed to leading in sustainability for the global fastening and assembly market.
Connect with a team that’s always behind you
Enjoy the freedom to innovate, grow and make a difference as part of our global sales team. You’ll work in partnership with our clients to provide custom proposals for their fastening and assembly needs.
As a Regional Key Account Manager, you will be responsible for managing a portfolio of key customer accounts in the EMEA Region for the AR Mobility market. Your role will be to develop and grow the Business and the Profit for your Key Customer Accounts. You will manage customer requests along the products’ serial life and until products end of life. You will oversee a group of Customer with a total turnover higher than 5 million euros with OEM and Tiers 1 accounts. You will involve multiple entities present in the EMEA Region to manage this Regional Customer Group.
Role and responsibilities
Roles and responsibilities
- Develop and implement Business strategies to maximize sales and profitability in the EMEA Region.
- Play a key role in developing new business opportunities with actual customers.
- Maintain and strengthen relationships with key customers in the EMEA Region. Establish regular contact with key stakeholders and decision-makers of the key customers (purchasing managers, engineering teams, program managers, quality managers, etc.) to build trust. Understand their specific needs and commit to provide adapted solutions.
- Be the ARaymond entry point to receive Request for Information. Manage internal resources (Project Manager, Engineering, Industrialization, etc.) to answer all customer Request for Information.
- Be the ARaymond entry point to receive Request for Quotation. Validate and send the quotation to the customer by validating product platform congruence, price consistency, footprint capabilities and offer conditions.
- Manage all the customer requests along the product serial life and until products end of life.
- Monitor Market trends in the EMEA Region. Identify new business opportunities and anticipate the customer’s needs.
- Monitor Performance of the Key Customers by analyzing sales, comparing target business and result, and implementing corrective action plan.
Education and experience
Education and experience
- Master with minimum 5 years in Regional Account Management experience
- English level B2 + Customer preferred language
- Regular travel in the Region EMEA (around 20%)
Skills
Skills
- Assertive and ethic, able to prospect and propose creative solutions, with efficient and effective communication.
- Able to negotiate under pressure, generating positive impact.
- Autonomous and proactive, assumes responsibilities.
- Resilient.
- Good level of systemic vision, understanding the global implications of decisions.
- Collaborative and team player.
- Assertive Leadership Attitude.
- Knowledge of pricing and cost processes, budget, and forecasting.
- Knowledge about the market in which the company is included.