Commercial Assistant
AdministrativeAt ARaymond, we create cutting-edge fastening and assembly systems for the machines and products that keep the world moving.
Founded in Grenoble in 1865, and still headquartered in the city to this day, we’re a family-run business with a proud history of innovation – including the invention of the press stud.
Human values have driven our success for over 158 years, embodied by our servant-leadership model of management that empowers employees and puts their wellbeing first.
Today we employ more than 8,500 people in 25 countries worldwide. And we’re committed to leading in sustainability for the global fastening and assembly market.
In a worldwide growing Photovoltaic market context, ARaymond Energies is a start-up within ARaymond network, ensuring expertise in innovative solar fastening system and direct sales in EMEA.
ARaymond Energies is leading product development design & engineering together with ARaymond production entities such as ARaymond India, China & US.
Connect your ambitions to a company that cares
Working in a close-knit, global team that’s always behind you. You’ll feel valued and respected for your role in the company’s success, at every stage of your journey with us.
The role of the commercial assistant is to ensure customer relations and commercial follow-up, and to manage and organize daily sales administration.
Role and responsibilities
- Ensure customer relations and commercial follow-up:
- As the guarantor of daily customer relations, provide prospects and clients with appropriate responses in a timely manner
- Handle the company's incoming phone calls
- Manage and organize daily sales administration:
- Maintain constant communication with sales administration, sales representatives, the supply chain, and the customs specialist
- Prepare quotes
- Manage the sales flow of the traditional channel and the E-Shop
- Manage the customer database
- Handle customs and tax-related tasks associated with sales
- Manage customer payments
- Handle customer requests
Education and experience
- High school Diploma or bachelor’s in international business or sales.
- 1 or 2 years of experiences in a similar position (included internship or/and apprenticeship)
Skills
- Proficiency in Microsoft Office required
- Proficiency in SAP desired – Salesforce (CRM)
- Attention to detail
- Responsiveness
- Customer service orientation
- Adaptability
- Excellent level of English required (both spoken and written)
We offer
Our Energy business focuses on the Photovoltaic market and is present in the Americas, Asia and EMEA regions. This business develops, markets, and produces parts for four different market segments:
- Utility scale,
- Residential and Commercial,
- Floating PV,
- Electrical connectors.
These markets are constantly evolving and becoming more and more organized. Customer expectations are increasing. In these rapidly growing markets, ARaymond is developing an agile organization capable of implementing global standards that allow it to support customers, to meet their needs for quality products and commercial security.