SUMMARY:

The Technical Sales Account Manager is responsible for understanding our customers’ technical needs and proposing the right solutions, while also driving sales for our product portfolio. This role requires a strong understanding of our products and the skill to explain complex technical ideas in a clear and concise manner. The person in this role will lead in technical areas to assist customers with product selection and configurations and use sales skills to build relationships, negotiate deals, and close sales. 

POSITION RESPONSIBILITIES:

• Deep understanding of the company's products and services, particularly how they integrate into the customer’s systems.  
• Providing support during the pre-sales and post-sales process, including helping customers select the right products, explaining specifications, and addressing any technical challenges with the support of the Application Engineer and Product Line Manager.
• Drive sales according to the Business Plan.
• Able to translate the overarching plan into a set of actions per target customers or verticals, to ensure a timely execution or identification of roadblocks.
• Works with customer to develop product specifications to include ARaymond’s product within the projects.
• Gains customer acceptance by explaining or demonstrating TCO and LCoE reductions.
• Feed market intelligence, Voice of Customer results to internal stakeholders in order to influence the Product Pipeline and generate new added-value solutions.
• Working with engineering teams to solve technical issues that arise during product development or integration.
• Collaborating with sales management and marketing teams to develop strategies to win new business and expand existing accounts.
• Liaising between the customer and internal teams, such as engineering, production, and logistics, to ensure that the project meets customer specifications and timelines.
• Keeping up-to-date with industry trends, customer needs, and competitor products to identify new business opportunities.
• Prepare and deliver technical presentations explaining products or services to customers and prospective customers.
• Creating, maintaining and developing relationships with key customers by tailoring the message to their needs, and increasing their understanding of our solutions. Generate meaningful discussions around Value Proposition, and provide targeted feedback to impact our Product Line. 

REQUIRED SKILLS AND EXPERIENCE:

• Bachelor's degree is required, preferably in Electrical or Mechanical Engineering.
• 5+ years of experience in product development, technical sales, or comparable role.
• 2+ years of experience in the Solar industry.
• Capable of conducting technical and sales presentations to key clients
• Ability to develop and grow customer base and generate sales to support business unit goals. 

NON-REQUIRED ADDITIONAL SKILLS AND EXPERIENCE:

• Master’s degree in related field

PHYSICAL DEMANDS:

• Frequent sitting.
• Use of computer with repetitive mouse use, keyboarding, and visual demands.
• Must be able to work in the office (currently 3x/week) for collaborative purposes.
• Ability to travel 30% nationally.

MEASURE OF PERFORMANCE

• Accuracy and integrity of work.
• Ability to continually develop skills and adapt to new technologies and processes.
• Annual performance appraisal.
• Timely completion of assigned tasks and annual goals.

HEALTH & SAFETY

As an employee at ARaymond, you play a crucial role in maintaining a safe and healthy workplace. Your responsibilities include but are not limited to, adhering to all health and safety guidelines and procedures established by the company and attending all required health and safety training sessions to stay informed about best practices and regulatory requirements.