About the job

The Quality Engineer supports the product quality function for injection molding products under the guidance of Quality Manager. The Quality Engineer will have responsibilities with development and maintenance of Quality elements as required according to automotive standards and quality management system. He or She will support APQP program manager and the development of quality documentation to ensure successful launches of new products and Engineering Changes to current products, communicate effectively with APQP cross-function and Operation’s team, be responsible for customer claims’ corrective action on system-based portals and for coordinating containment activities, and ensure quality polices and operating procedures are carried out as defined in the quality system.

Roles and responsibilities

• Lead quality activities from APQP kickoff to Start of Production (SOP) launch.
• Participate in APQP activities with cross-functional team.
• Manage Safe Launch activities and interact directly with the process owner to accomplish first time quality and minimal impact to COPQ.
• Provide guidance to PPAP coordinators on quality records and documents and direct engagement with the supplier on escalated matters.
• Develop and update Quality core document Process Flow, PFMEA, Control Plan, Operator Instructions, and other Quality System documentation.
• Update quality core documents to ensure accuracy and effectiveness in production and following customer specific requirements.
• Monitor, review and report Key Performance Indicators (KPI) for APQP process and customer claims.
• Manage quality related issues from customers and manufacturing and supplier base.
• Coordinate containment activities for customer and internal quality concerns.
• Coordinate with cross-functional team in resolving quality concerns with effective root cause analysis and permanent corrective action.
• Interact with customers related to quality issues with effective root cause analysis and corrective action.
• Establish positive customer collaboration related to customer concerns, rejections, and continuous improvement.
• Monitor customer scorecards and engage direct process owners for corrective action if required.
• Assist Quality Manager in preparing for customer quality surveys, audits, or reviews.
• Coordinate ordering of Gages and Fixtures as required from APQP kick off.
• Work together with cross-functional team on continuous improvement projects.
• Perform effective methodology on product, process, and system audits, as required.
• Participate in continues improvement initiatives (A Raymond Total Operations Management System - ATOMS).
• Ensure compliance of the plant to IATF 16949 and Customer Specific Requirements (CSR) of the assigned customers.
• Under guidance of Quality Manager establish plant quality standards, procedures or policies as needed.
• Fulfill other responsibilities as identified in company policies and procedures.
• Perform any other Quality related function, as assigned, by the Quality Manager. 
• Visit customer as required. 

Education and experience 

• Bachelor’s Degree, or Associate’s Degree plus Five years Quality Engineering experience
• Five years of Injection Molding or related manufacturing process experience in automotive industry
• Experience with / proficient knowledge of QMS procedures, IATF, VDA and ISO standards
• Experience with / proficient knowledge of core tools and problem solving:  APQP core documents, 8D, 5Why, Ishikawa, SPC

Skills and requirements

• Excellent computer skills; proficient in MS Office (Word, Excel, Outlook, PowerPoint).
• Good interpersonal skills with the ability to interface with cross-functional members within company and some customer interface.
• Hands-on technical skills on corrective action activities with cross-functional team
• Ability to adapt cross-training methodology within the department.
• Organized and results oriented; ability to work independently. 
• Ability to multi-task projects and prioritize tasks to complete on time with positive results. 

Our benefit plan includes:

• 401(k) Retirement Savings Plan w/ Employer Match
• 11 Paid Holidays
• Paid Time Off (PTO)
• Education Reimbursement
• Medical and Prescription Drug Coverage
• Health Savings and Flexible Spending Accounts
• Wellness Program
• Dental and Vision Coverage
• Consumerism Card w/ Telemedicine Coverage
• Employer paid Short Term Disability, Long Term Disability, Life, and AD&D coverages
• Voluntary Benefits - Accident, Critical Illness, and Hospitalization

About the company 

At ARaymond, we create cutting-edge fastening and assembly systems for the machines and products that keep the world moving. Founded in Grenoble in 1865, and still headquartered in the city to this day, we’re a family-run business with a proud history of innovation – including the invention of the press stud. Human values have driven our success for over 155 years, embodied by our servant-leadership model of management that empowers employees and puts their wellbeing first. Today we employ more than 8,000 people in 25 countries worldwide. And we’re committed to leading in sustainability for the global fastening and assembly market. 

Why ARaymond? 

You’ll join a team at the beating heart of our company’s daily operations. And you’ll feel valued for what you bring both as a person and professional, thanks to our servant-leadership model that puts your voice and wellbeing first. Working for ARaymond means being part of a close-knit, international team that’s always behind you. Our family-run company is home to over 8,000 employees in 25 countries worldwide. It’s been led by human values for over 155 years – and you’ll feel our spirit of respect, collaboration and innovation in everything you do. 

No matter your job title, you’ll feel inspired in our culture of innovation and creativity, which generates over 1,000 new fastening solutions every year. And which enables us to create industry-leading assembly systems for everything from electric vehicles and solar panels horticulture tools and medical devices. You’ll have the support to take your career wherever you want it to go, with on-the-job training, mentorship and skills development to help you towards your goals. And you can take pride in being part of a company that’s committed to minimizing its environmental impact, and to preserving the ecosystems we all depend on.