Sr.Executive-System Administration

Starting date
Start immediate
Location
Nighoje,
India
Contract type
Permanent contract
We are looking for an experienced team member in IT with good hands on experience on latest IT technology.

Role and responsibilities

Maintenance

• Regular maintenance of Cameras, Projectors, LCD’s and Attendance machine etc. with supporting updates to ensure proper working of database applications, Internet & E-mail at user end at all locations so as to have minimal downtime

 • Maintain networking which includes switches/router/LAN/VPN connections which help to ensure proper connectivity of all hardware & applications

• Diagnose hardware/ software installation and configuration problems

• Ensure any service requests are attended within timeframes as defined in the SLA

• Ensure unplanned shutdown of servers does not exceed the defined time limits

• Maintaining proper records of IT equipment sent to maintenance vendors

• Ensure backups are taken on daily/weekly basis so as to ensure business continuity

• Perform preventive (by external vendor) and regular maintenance

 

Operations

  • Responsible to perform all kinds of IT operations including troubleshooting connectivity problems, adding/terminating users, resetting passwords, setting up e-mail addresses, assessing and reporting operational status, performing backups and restores as per SLAs and timelines
  • Ensure new joinees get PC/Laptops with all the software installed within the set timelines
  • User ID and Password Creation, setting up access rights for new hires
  • Responsible to monitor and maintain the server systems and networks so as to have minimal or no downtime.
  • Responsible for Inventory Management of all IT software/hardware etc. and ensuring stock as per guidelines is maintained and reordered whenever necessary
  • Handle OEM’s web page related queries and ensure every query is resolved within the timeframe.
  • Prepare and send MIS on daily basis – Server and Lease Line uptime MIS for all the office location.
  • Handle day to day employee queries in the form of tickets.                                                                                                    

Education and experience

  • Completed of BE/MCA/BCA/ stream university degree
  • 3-5 yrs of experience.

Skills

  • Required experience in Microsoft excel, MS power point and MS word
  • Strong verbal communication
  • Required of Microsoft excel, MS power point and MS word skills